Placing an order
Add items in desired quantities and options to your cart. Once done with shopping proceed to ‘Checkout’, fill in your shipping details and choose a payment method. Finish payment and wait for confirmation e-mail.
Shipping
Delivery will be carried out by postal service. To offer best value and timely delivery we use most reliable operators. Standard shipping time is 10-14 days with up to 45 days maximum in some cases. All deliveries have tracking and will need to be signed for. For delivery outside the EU please select your ‘location’ on our checkout page and the delivery charge for your location will be displayed. Where goods are purchased for delivery outside the EU – it is the responsibility of buyer to pay any locally imposed charges. For single term items (for e.g. custom built bikes) contact store@zed.ee for shipping and delivery.
We charge a flat-rate shipping fee of €4.90 in Estonia and €7.90 in other Baltic States and Finland, where we ship with Omniva, DPD, or Itella Smartpost (expected delivery in 2-5 days).
For delivering outside the E.U., e.g. Switzerland, Norway or US, we dispatch the goods tax-free (20% VAT). In that case custom charges may apply,
Payment
We accept credit and debit card (MasterCard / Visa) and the following Makecommerce (Maksekeskus AS) Estonian bank links:
- Swedbank
- SEB
- Luminor
- LHV
- Coop Pank
NB! When using a bank link payment confirm the order and then click on the ‘Return to merchant’ button.
The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store.
If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.
The goods will be dispatched only after the funds have been paid in full.